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                                 Privacy Policy

This Privacy Policy explains how Justora Digitals (“we”, “our”, or “us”) collects, uses, stores, and protects information obtained through our website, services, campaigns, and digital platforms. By using our website or engaging our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

  1. About us

Justora Digitals is a results-driven digital growth agency offering performance marketing, SEO, website & app development, business automation, CRM solutions, and analytics services. We operate as both a data processor and data controller depending on the nature of services rendered.

Business Name: Justora Digitals , Website: www.justoradigitals.com Email: justoradigitals@gmail.com , Location: Chittoor, Andhra Pradesh, India.

  1. What Data We Collect

We collect various categories of data depending on how you interact with us.

2.1 Data You Provide Directly

  • Full name, email address, phone number, and business details submitted via contact forms, inquiry forms, or onboarding forms
  • Project briefs, business goals, and documents shared during client consultations
  • Payment and billing information (processed securely through third-party payment gateways)
  • Feedback, testimonials, and survey responses
  • Communication records including emails, WhatsApp messages, and meeting notes

2.2 Data Collected Automatically

  • IP address, browser type, operating system, and device information
  • Pages visited, time spent on pages, click behavior, and referral URLs
  • Cookie identifiers, session IDs, and local storage data
  • Google Analytics metrics including bounce rate, traffic source, and user flow
  • UTM parameters and ad click data from Google Ads and Meta Ads campaigns

2.3 Data from Third-Party Platforms

  • Ad performance data from Google Ads, Meta Ads Manager, and other advertising platforms
  • CRM data entered by clients or collected through lead generation campaigns we manage
  • Analytics and heatmap data from tools such as Google Analytics 4, Google Search Console, and similar platforms
  • Social media interaction data where applicable

  1. How We Use Your Data

3.1 Service Delivery

  • To provide, manage, and improve the digital services you have engaged us for
  • To build and manage marketing campaigns, websites, automation workflows, and CRM systems on your behalf
  • To communicate with you regarding project updates, deliverables, and support

3.2 Lead Generation & Marketing Operations

  • To run performance marketing campaigns using Google Ads and Meta Ads on behalf of clients
  • To track, qualify, and route leads collected via landing pages and advertising funnels
  • To set up and manage CRM pipelines and automated follow-up workflows for clients

3.3 Analytics & Reporting

  • To generate MIS reports, campaign dashboards, and data-driven performance insights
  • To track website traffic, conversions, and ROI metrics for internal and client reporting
  • To optimize advertising strategies using conversion data and audience insights

3.4 Business & Legal Obligations

  • To process invoices, maintain financial records, and comply with applicable tax regulations
  • To fulfill contractual obligations and enforce our terms of service
  • To respond to legal requests, court orders, or regulatory inquiries

3.5 Communications & Marketing

  • To send you service updates, case studies, newsletters, or promotional communications (only with your consent)
  • To re-engage past visitors through retargeting campaigns (you can opt out at any time)

  1. Legal Basis for Processing

  • We process your personal data under the following legal bases:
  • Contractual Necessity: Processing required to deliver services under a signed agreement or engagement.
  • Legitimate Interests: Where we process data to improve our services, conduct analytics, or prevent fraud, provided your rights are not overridden.
  • Consent: For optional communications such as newsletters, retargeting ads, or marketing emails, we rely on your explicit consent which may be withdrawn at any time.
  • Legal Obligation: Where required to comply with Indian laws including the IT Act 2000 and DPDP Act 2023, and other applicable regulations.

  1. Cookies & Tracking Technologies

  • Our website and client campaigns use cookies and similar tracking technologies. These include:
  • Essential Cookies: Required for basic website functionality. Cannot be disabled.
  • Analytics Cookies: Used by Google Analytics 4 to understand user behaviour and traffic patterns.
  • Advertising/Tracking Pixels: Google Ads Conversion Tracking and Meta (Facebook) Pixel are deployed to track conversions and enable retargeting. These are also deployed on client websites managed by us.
  • Functional Cookies: Remember your preferences, form inputs, and session data.
  • By using our website, you consent to our use of cookies as described above. You may withdraw this consent at any time by adjusting your browser settings. Note  that withdrawing consent may affect certain features of our website.
  • You may manage cookie preferences through your browser settings or via our cookie consent banner. Disabling certain cookies may limit website functionality.

  1. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. We only share data as described below.

6.1 Service Partners & Platforms

  • Google LLC — for Google Ads, Google Analytics 4, Google Search Console, Google Workspace
  • Meta Platforms Inc. — for Meta Ads Manager and audience targeting
  • CRM & Automation Platforms — such as HubSpot, Zoho, Make (Integromat), or custom-built systems
  • Website Hosting & Cloud Providers — for secure hosting of websites and web apps
  • Payment Gateways — such as Razorpay or similar for invoice processing

6.2 Subcontractors & Freelancers

In delivering services, we may engage trusted subcontractors or freelancers who are bound by confidentiality agreements. They access only the minimum data necessary for their work.

6.3 Legal Disclosures

We may disclose data when required by law, regulation, or court order, or to protect the rights, property, or safety of Justora Digitals, our clients, or the public. We reserve the right to notify you of any such legal compliance where permitted.

  1. Client Data & Campaign Data

When we manage advertising campaigns, websites, CRM systems, or lead generation funnels on behalf of our clients, the data generated (leads, customer information, analytics) belongs to the client. We act as a data processor in this capacity.

  • We access client data strictly to deliver agreed services
  • We do not use client campaign data for our own marketing purposes
  • All business conversations, email correspondences, project documents, and client briefs shared with Justora Digitals are treated as strictly confidential and are never shared or referenced outside the scope of the agreed engagement
  • Clients are responsible for their own data privacy compliance on their platforms
  • Upon contract termination, we return or securely delete client data within 30 days upon written request

  1. Data Retention

  • We retain personal data only as long as necessary for the purposes outlined in this policy.
  • Active Client Data: Retained for the duration of the engagement plus 3 years for legal and audit purposes.
  • Prospect & Inquiry Data: Retained for 12 months from the date of last interaction.
  • Financial & Billing Records: Retained for 7 years in compliance with Indian tax and accounting laws.
  • Website Analytics Data: Retained as per settings configured in Google Analytics 4 (default: 14 months).
  • Marketing Communication Data: Retained until you unsubscribe or withdraw consent.

  1. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. These include:

  • SSL/TLS encryption on all websites and web applications we manage
  • Restricted access controls only authorized personnel access client and personal data
  • Regular security reviews of digital infrastructure and third-party integrations
  • Confidentiality agreements with all employees and subcontractors
  • Use of reputable, enterprise-grade platforms for data storage and processing
  • Secure storage environments with strict access restrictions for unauthorized users

While we take all reasonable precautions, no system is 100% secure. In the event of a data breach affecting your rights, we will notify you within a reasonable timeframe as required by applicable law.

  1. Email Communications

Justora Digitals maintains a mailing list to inform interested clients and prospects about our services, updates, case studies, and industry insights. This list will never be sold or rented to any third party. We maintain your contact details for communication purposes or as required by law.

You may join our mailing list by signing up on our website or via any opt-in form. If you no longer wish to receive communications from us, you can unsubscribe at any time by clicking the unsubscribe link in any email or by writing to us at justoradigitals@gmail.com.

  1. Your Rights

  • Depending on applicable law including India’s DPDP Act 2023 and GDPR where applicable, you may have the following rights:
  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete personal data.
  • Right to Erasure: Request deletion of your personal data, subject to legal retention obligations.
  • Right to Withdraw Consent: Withdraw consent for marketing communications at any time.
  • Right to Opt Out: Opt out of retargeting ads through your ad settings on Google or Meta.
  • Right to Data Portability: Request your data in a structured, commonly used format.
  • Right to Grievance Redressal: Lodge a complaint with us or with the appropriate Data Protection Authority.
  • To exercise any of these rights, email us at: justoradigitals@gmail.com. We will respond within 30 business days.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately and we will take prompt action to delete it.

  1. Third-Party Links

Our website or reports may contain links to third-party websites, tools, or platforms. Our Privacy Policy applies solely to our website and services. We are not responsible for the privacy practices or the content of any external sites. We encourage you to review the privacy policies of any third-party platforms you visit.

  1. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time without prior notice. When changes are made, the “Last Updated” date at the top of this document will be revised. Modifications take effect immediately upon being posted on our website. By continuing to use our website after updates are published, you are deemed to have accepted the revised terms. Where changes are material, we will notify active clients via email. We recommend reviewing this page periodically.

  1. Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of India, including the Information Technology Act 2000, the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, and the Digital Personal Data Protection Act 2023. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in Andhra Pradesh, India.

  1. Contact Us

For privacy-related queries, data requests, or grievances, please contact us at:

We aim to respond to all privacy-related requests within 30 business days. 

Updated as on 25-05-2026

Let Them Stare – Justora Digitals

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